MyPropertyPal Effective Date: 18/07/2025
At MyPropertyPal, your privacy is important to us. Please read below to understand how we handle your data.
1. What We Collect We only collect the data we need to provide our service. That includes:
Account details: name, email, password (hashed) Property & tenant data: the information you input into the app Tax data: if you connect to HMRC, we retrieve your obligations and submissions via their secure API App usage info: what features you use 2. How We Use Your Data Provide the app and its core features Connect to HMRC on your behalf (only when you authorize it) Send necessary service updates (e.g. tax submission confirmation) Improve the product 3. How We Store It Your data is stored securely in our backend database Passwords are hashed (not stored in plain text) HMRC tokens are stored securely and never exposed to the frontend We do not store payment information — that’s handled by Stripe 4. HMRC Access If you authorize HMRC access: We store your access_token and refresh_token securely These are used only to retrieve obligations and submit VAT returns (when you initiate it) You can revoke access at any time via your HMRC account or in the app 5. Sharing & Disclosure We do not sell or share your data with third parties — ever. We may only disclose data if required by law or to protect our service from abuse. 6. Your Rights Request a copy of your data Ask us to delete your account and data permanently Revoke HMRC access Cancel your subscription at any time To do any of the above, just email us at Tommy.Rowe.Dev@gmail.com or use the in-app settings.
7. Third-Party Services Stripe for payments HMRC API (when you connect) OpenAI API for our AI Chatbot (when you use the chatbot feature) Google APIs for document scanning and contractor finding (when you use those features) We never use ad networks or analytics companies.
8. Security Encrypted HTTPS connections Hashed passwords Secure token storage Regular audits and internal reviews 9. Changes We’ll update this page if anything changes. If the changes are significant, we’ll notify you via email or in the app.
10. Contact Questions about privacy? Email our CEO directly: Tommy.Rowe.Dev@gmail.com
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